Frequently Asked Questions

Cat Cafe Basics

What is a cat cafe?

A cat cafe is a space where guests can order a beverage and snacks, with the additional option of hanging out with cats that live in a designated area of the cafe. The first cat cafe was founded in Taiwan and have since spread across Asia and around the world. As of 2020, there are more than 150 cat cafes in Japan, and more than 130 cat cafes across North America, with more opening in the U.S. every year.

Why a cat cafe?

Cat cafes provide exposure for adoptable rescue cats in a safe indoor environment, while providing human guests a social place to relax and have fun with animals. It’s typically difficult to re-home adult cats because they often don’t thrive in cages and shelters. Every year, hundreds of thousands of cats in Hawai‘i don’t find homes, and many unfortunately don’t live out full lives because of this.

Who benefits from a cat cafe?

• People looking to adopt a cat

• Renters who live in non-pet-friendly homes

• Residents who live with family members with severe allergies

• Our animal rescue partner, KAT Charities, which is solely foster-based (no shelter location)

• Residents, visitors, organizations and anyone looking for new social experiences and photo ops

• And, of course, the cats themselves!

Cats and food in the same place… how is this possible?

All of our food and beverages are prepackaged or prepared offsite. Guests have the option to bring in their food and beverage purchases inside our cat lounge.

Your Visit

Why is there a fee to enter the cat lounge?

As a locally owned small business, we do not receive any government funding, so your cat lounge contribution helps offset the cost of caring for our 12-20 cats, including food, litter, rent and emergency expenses. Your fee ensures the health and safety for our cats, who will live in our cat lounge until they find forever homes.

Where do you get your cats?

We have an ongoing collaboration with KAT Charities, a local foster-based animal rescue, to provide the adoptable rescue cats that are waiting for your snuggles! All of our cats were found as strays or rescued from high-risk shelters, saved from the risk of euthanasia.

How many cats do you have?

At any given time, we have around 15 cats and kittens in our lounge. Not all of them will feel like hanging out at the same time, and may chill out or hide in the back to recharge. They’re introverts. 😉

Can I bring my cat?

We typically have around 15 cats in our cat lounge, so please allow us to provide the cats. We want your kitty and our kitties to stay healthy and safe.

Can I bring my kids?

Yes! For the safety and comfort of our rescue cats, we ask that a parent or guardian closely supervise every two children (12 years and under) in the cat lounge. We also ask that all guests honor our cat lounge rules, which are in place to ensure the safety of all, cats and guests alike.

Where do I park?

Surrounding street parking options include Wai‘alae Avenue, 8th Avenue and 9th Avenue. When possible, we encourage carpooling, public transportation, rideshare, bicycling and other alternative transportation methods.

Why do I have to take off my shoes / wear socks?

Our cats’ and guests’ health and safety is our foremost concern. Who knows what gross or even harmful germs are on our shoes? Please bring your own socks; we also have socks to rent for $2.

When is the best time to visit?

Cats can sleep up to 16 hours a day! If you’re looking for a playful, active experience, we generally recommend booking a session for 11am when we open, or in the evenings. Outside of those times, you can generally expect a chill experience with sleepy cats. The cats’ energy levels also vary depending on how busy we are during any given day. Like us, cats get tired after a lot of exercise and play! 🙂

Cat Adoptions and Rescues

What is your adoption process and fee?

If you’re interested in adopting a cat from our lounge, please request an application from our cat lounge host. Once your form is submitted to KAT Charities, they will be in contact with you directly. The approval process typically takes 24-48 hours. The adoption fee is $65 and helps offset medical costs to prepare the cats for adoption.

I found a cat. Will you take him/her in?

For the health and safety of our cats and guests, we only take in rescue cats through our animal rescue partner, which ensures their cats go through the proper health screenings, vaccinations, and socialization through its foster network before arriving at our cafe. You may reach out to KAT Charities through their Facebook page or by emailing them at info (at) katcharities (dot) org.