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Booking Policies

Our team — and our kitties! — look forward to welcoming you to our cat lounge! Please review the following information about our booking policies.

Advanced bookings are highly recommended to guarantee your spot in our cat lounge, as there is a capacity limit of 8 guests at a time.

Cancellations and Rescheduling

Cancellations less than 24 hours from your visit are non-refundable. After your time slot begins, all bookings are final. Cancellations more than 24 hours before your visit will receive a 100% refund, or may be rescheduled. If you wish to reschedule or cancel a booking, please call 808.425.4131, or email us at meow (at) popokiandtea.com for assistance.

Minors Policies

As of August 2022, we now welcome all ages in our cat lounge. There must be 1 adult guardian for every 2 children 12 and under—no exceptions. Children ages 13-17 may visit without an adult, but will need a parent or guardian to sign our waiver, either in advance online, or upon arrival.